Xiaomi Redmi Note 11

Overview

Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core. The company has released many models over the years. The Mi Mix line, such as the model Xiaomi Mix 4, has the Mi Note, which is the first phone from the brand to come with an under-display selfie camera. Mainly believes in something new is going to happen. "Just for fans" – that's our belief. Our hardcore Mi fans lead every step of the way. In fact, many Xiaomi employees were first Mi fans before joining the team. As a team, we share the same relentless pursuit of perfection, constantly refining and enhancing our products to create the best user experience possible. We are also fearless in testing new ideas and pushing our own boundaries. Our dedication and belief in innovation, together with the support of Mi fans, are the driving forces behind our unique Mi products. Xiaomi’s got talent! Friendly competitions let the Mi team show off their athletic prowess in bask- etball, swimming, badminton and more. Our annual "Mi Idol" has also uncovered plenty of star potential. We are incredibly flat, open, and innovative. No never-ending meetings. No lengthy processes.We provide a friendly and collaborative environment where creativity is encouraged to flourish. Xiaomi is focused on being the most user-centric mobile internet company, and we aim to constantly exceed expectations through innovations in software, hardware and services. Many of our employees were initially fans of Mi products, before they decided to join us. Our team is not only passionate about technology, but also relentlessly pursues perfection to break tradition and push boundaries, all just to ensure that our products remain unique and offer an unparalleled user experience.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rptech.qa@ghasham.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rptech.qa@ghasham.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.