HUAWEI FreeBuds SE

• Dimensions Per earbuds:

  Length: 20.6 mm

  Width: 20.0 mm

  Height: 38.1 mm

  Weight: About 5.1 g (single earbud with eartip)

  Charging case:

  Length: 70.0 mm

  Width: 35.5 mm

  Height: 27.5 mm

  Weight: About 35.6 g（Without Earbuds）

  *Product size, product weight, and related specifications are theoretical values only. Actual measurements between individual products may vary. All specifications are subject to the actual product.

• Battery Battery capacity

  Per earbud: 37 mAh (min.)*

  Charging case: 410 mAh (min.)*

  Playtime:

  Music playback duration : 6 hours **

  Voice call duration: 4 hours **

  Music playback with charging case: 24 hours **

  Voice call duration with charging case: 16 hours **

  Charging Time:

  About 1.5 hour for the earbuds (in the charging case)**

  About 2 hours for the charging case (wired, without earbuds)**

  *Typical value. Actual capacity may vary slightly. This capacity is the nominal battery capacity. The actual battery capacity for each individual phone may be slightly above or below the nominal battery capacity. **Based on the test results of HUAWEI lab, for reference only.

• Controls

  Tap-twice

• Connectivity Bluetooth Compatibility：

  BT 5.2

  Pop-up pair:

  supported* 

  *Requires smartphones running EMUI10 or above.

• Sensor

  G-sensor, Hall effect sensor, Infrared sensor

• Driver

  10 mm

• Audio Technology

  Call noise cancellation

• Splash, Water, and Dust Resistant

  IPX4 - Earbuds

• Processor

  BES2500IZ

• In The Box

  Earbuds

  Charging case

  Ear tip-3 pairs (Available in large, medium, and small. The medium size is pre-installed on the earbuds.)

  Quick Start Guide, Safety Information, and Warranty Card

  USB-C cable

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rptech.qa@ghasham.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rptech.qa@ghasham.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.