We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at rptech.qa@ghasham.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at rptech.qa@ghasham.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
| Network Technology |
Technology GSM / HSPA / LTE 2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 3G bands HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 4G bands 1, 2, 3, 4, 5, 7, 8, 20, 28, 38, 40, 41 Speed HSPA, LTE |
|---|---|
| Display Type |
IPS LCD, 90Hz, 500 nits (peak) |
| Display Size |
6.56 inches, 103.4 cm2 (~83.2% screen-to-body ratio) |
| Display Resolution |
720 x 1612 pixels, 20:9 ratio (~269 ppi density) |
| SIM Type |
Dual SIM (Nano-SIM, dual stand-by) IP53, dust and splash resistant |
| Internal |
Card slot microSDXC (dedicated slot) Internal 128GB 4GB RAM, 128GB 8GB RAM |
| Camera Primary |
13 MP, f/1.9, (wide), AF 0.08 MP, (depth) |
| Camera Secondary |
8 MP, f/2.0, (wide) Features Dual-LED flash Video 1080p@30fps |
| Battery |
CAPACITY 5000mAh CHARGING 33W, 10V/3.3A |
| Platform |
Android 12, XOS 10.6 Chipset Unisoc T606 (12 nm) |
| CPU |
Octa-core (2x1.6 GHz Cortex-A75 & 6x1.6 GHz Cortex-A55) |
| GPU |
Mali-G57 MP1 |
| COLOR |
Black , Blue , Gold , White , |
Related items
